Agentic AI is reshaping enterprise software faster than most CIOs, CFOs, and software vendors are prepared for. Buyers want to know what actually works in production. SaaS vendors want to know whether their business model survives the shift. On CXOTalk episode 916, Praveen Akkiraju, Managing Director at Insight Partners, joins Michael Krigsman to examine the state of agentic AI across enterprise deployments, pricing models, and software architecture.
Praveen has led more than two decades of enterprise technology operating and investing work, including prior CEO roles at VCE and Viptela. At Insight Partners, he focuses on automation, data platforms, DevOps, security, and infrastructure software, with direct visibility into dozens of agentic AI companies now reaching first renewal cycles.
What we will cover:
- What is working in production today across support, finance, IT, and coding use cases
- How agentic AI is pressuring traditional seat-based software economics
- Which SaaS categories are most vulnerable to disruption, and which remain durable
- Why fewer than 10% of enterprises have scaled agents to real value, and what separates pilots from production
- How pricing is evolving across seat-based, usage-based, and outcome-based models
- What buyers and builders should expect from the 2026 agentic AI shakeout
Episode Participants
Praveen Akkiraju is Managing Director at Insight Partners, where he invests in companies challenging the status quo in agentic AI, data platforms, DevOps, security, and infrastructure software. Earlier in his career, he served as CEO of VCE, a cloud infrastructure company that became one of the fastest to reach $1 billion in revenue, and as CEO of Viptela, where he grew the enterprise SaaS platform to over $100 million in run-rate revenue. Before his operating roles, he worked at Cisco on foundational protocols and platforms underlying the modern internet.
Michael Krigsman is a globally recognized analyst, strategic advisor, and industry commentator known for his deep business transformation, innovation, and leadership expertise. He has presented at industry events worldwide and written extensively on the reasons for IT failures. His work has been referenced in the media over 1,000 times and in more than 50 books and journal articles; his commentary on technology trends and business strategy reaches a global audience.
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